Customer Testimonials

We made an appointment to purchase a new key fob and have it programmed. We were scheduled to be there at 9 AM Monday morning. I arrived early. They took my truck back at 8:28 AM and I got my truck finished at 11:27 AM.

My experience at Jay Hodge Muskogee was great! They were all very helpful and friendly and explained everything so well. They even filled up the gas tank and cleaned the car inside and out before letting me leave with it! If you're thinking about getting a new vehicle I would definitely suggest you consider them.

Treated fairly ,they were very busy but got us serviced at our appointment time. Was appreciated

Tim and Mikey went above and beyond to make my trade/purchase process exceptionally simple and understandable. I’ll be back for future purchases!

I ended up buying a vehicle that had been wrecked and they said they would fix all the damage before giving it to me. First time they tried to give me the car there was still a dent that I was told was going to be fixed. Second time, the place where the dent was had looked like they didn’t even paint match to the car. Basically looked like a 1st grader had tried to cover up the damage with a paint marker. While I had been waiting for the car and had already been told how much my ... Read More

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Google - Nov 11, 2026

I ended up buying a vehicle that had been wrecked and they said they would fix all the damage before giving it to me. First time they tried to give me the car there was still a dent that I was told was going to be fixed. Second time, the place where the dent was had looked like they didn’t even paint match to the car. Basically looked like a 1st grader had tried to cover up the damage with a paint marker. While I had been waiting for the car and had already been told how much my payments were going to be, they did not get me approved and did not communicate that until they had already started the process of getting me approved somewhere else. Overall it has been a terrible experience of being lied to and not communicated with.

Excellent car buying experience..

Everyone there was an absolute pleasure to work with! They definitely made me feel welcome and appreciated! Tim was extremely helpful and knowledgeable. I couldn’t ask for a better person to help me determine exactly what I wanted and find it. You are lucky to have him as part of your team!

I want to give a shout-out to Daniel! He was professional and very helpful. He got me what I needed and closed my deal. I would highly recommend him for your new purchase!!

Awesome customer service. Helpful and attentive when having questions. Will 100% recommend this dealership to all.

Car I bought has issues and they said they are working on getting it fixed. Hopefully it goes good and we get it taken care of.

Will has been very helpful in getting a vehicle.

Update on my earlier review. The manager of Jay Hodge Chevrolet service department called me about my post and wanted to know how he could change it because he was unaware of what was going on so I gave him the opportunity. I let him know that the service department did not supply a Rental for the time my car needed repaired. He told me That the rental car would be paid for even if he had to pay for it out of his own pocket and asked me if I would take my post down months later I still ... Read More

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Google - Oct 29, 2026

Update on my earlier review. The manager of Jay Hodge Chevrolet service department called me about my post and wanted to know how he could change it because he was unaware of what was going on so I gave him the opportunity. I let him know that the service department did not supply a Rental for the time my car needed repaired. He told me That the rental car would be paid for even if he had to pay for it out of his own pocket and asked me if I would take my post down months later I still have not gotten an answer about the reimbursement of the rental car. After this review was posted I received a check from Jay Hodge Chevrolet for my rental. I really am glad that they got that handled. Thank you for doing the right thing in the end.

My engine light came on , got right in the next day , the mechanic fixed the problem in a timely manner

If anyone is trying to get a good deal this is the place to go to Hands down this is a great place in business!! Everyone was helpful shout out to Tim Washington and Cody custard for making everything easy

We love it very nice

We had a wonderful experience with Jay Hodge Chevrolet. Tim Washington was our sales consultant. He was very knowledgeable about the Silverado we were looking at. He was very kind and courteous. He made the car buying process quick and painless. Thank you Tim!

Awesome experience

Excellent staff and good experience. Will buy again here.

Jay Hodge is exceptional. The staff is knowledgeable & professional. They don't try & sell you what you don't need. They listen. I will always trade & have my cars serviced at Jay Hodge Chevrolet. Big shout to Logan!

Went in with broken fuse box module and they took care of it and fixed a couple of other things that were covered under my warranty! Mike was extremely helpful and professional! I will be back!

Good folks

I want to say Dee Dee is by far the best she helped my wife buy her first car ever and even helped pick them out and by far outstanding customer service there was never any disrespect on the workers part but again Dee Dee is the best on I’ve met keep shining girl you make more ppl wanna shop there I will be buying from them again in the future

I took my car in there and they couldn't find the problem and the car still giving me trouble where it might mess up my engine

Still having the same issues with my vehicle after they fixed what they said the issue was

Great service and helpful staff. Got my car on the first visit

Very respectable of my time, quick and easy process.

Very knowledgeable, great people, great service.

Tim was great to work with and really did a great job walking me through the entire process of buying my new Silverado. I would definitely recommend Jay Hodge Chevy to anyone looking to buy a new Chevrolet.

Drew made my vehicle purchase easy peasy. I got a sweet truck at a fair price.

Great sales and service

Great company to purchase from. Everyone I talked to was helpful.

Good service and very patient when you tryingnto decide what to get making them run back and forth bringing you different vehicles

Had a great experience with Jay Hodge! William did a nice job with explaing the features of my Chevrolet Traverse. He made sure I understood the monthly fee and warranty information. My family appreciates the help with making a big decision. Go see William at Jay Hodge Chevy!

Was a great experience.

I 100% go there and trust Wesley in the service department. That’s why I will only use him for all my service needs.

Did everything they could to help me get into a ride after another dealerships car died and they are unwilling to fix.

Bought my 2023 Malibu & had exceptional experience. Since buying I have had the car serviced there with great customer service, service done in timely manner, professional staff. 100% satisfied & will be a life long customer. Thank you Jay Hodge

Caitlynn was very pleasant, knowledgeable, and helpful. Thank you!

The service department employees worked to resolve my problems with a window on my new corvette. I appreciate their effort to correct the problem. They went above and beyond to make me happy. Hats off to Wesley and other staff

Honestly, this was the best car buying experience we have ever had! We worked with Caitlyn and she was so down to earth and answered all of our questions! She showed patience and support every step of the way! We also received exactly what she offered! No hidden fees or surprise charges! Exact payment option we wanted! We LOVE our new 2027 Chevy Equinox! Thank you Caitlyn and all the staff at Jay Hodge Chevy!

I encountered a problem with a vehicle I recently purchased. Keith, Bob, and Drew are supermen in my book😁 I'm hoping this car will last a long , long time. I know I'll be back if I need another vehicle

Very friendly people who try hard to help you no matter the situation.

Professional, friendly and very satisfied

Been waiting on a call about my issue with my service last week. I know now that no call is coming. Nothing worse than bad service but a promise to address the issue and then you don’t… you have lost my business and I will spread the word.

I had an appointment for 9 AM to replace my OnStar control module which supposed to take 0.8 hr to replace and update the program. I got there a little after 9, pulled onto the drive and gave Wesley my keys. He said I could wait in the waiting room. After 3 hours waiting, I was getting hungry so I went next door for some lunch. When I got back around noon, my truck still sitting on the drive where I left it. An hour after I got back, a salesperson noticed me still sitting in the waiting room and asked how I was ... Read More

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Google - Aug 22, 2026

I had an appointment for 9 AM to replace my OnStar control module which supposed to take 0.8 hr to replace and update the program. I got there a little after 9, pulled onto the drive and gave Wesley my keys. He said I could wait in the waiting room. After 3 hours waiting, I was getting hungry so I went next door for some lunch. When I got back around noon, my truck still sitting on the drive where I left it. An hour after I got back, a salesperson noticed me still sitting in the waiting room and asked how I was doing. I said not good, I've been waiting 4 hours for for them to take my truck back to replace the module. He went back to check on it for me. Half hour later, another service advisor saw me and asked if everything was alright, said she noticed I had been there for a while. I said I was still waiting for them to take my truck back and work on it, it's still sitting on the drive where I left it. She went back to check on it as well. I'm assuming she said something to Wesley because about 10 minutes later, he came in to told me that the technician that was supposed to work on my truck didn't show up so he was going to get someone else to work on it. I didn't say anything, but thought, why didn't he tell me that 5 hrs ago when I got there and ask me to reschedule, or why didn't he get someone else in the first place to work on my truck 5 hr ago. Regardless, after waiting 7 hours for them to do a job that was supposed to take 0.8 hour I finally got my truck back. If it hadn't been for the fact that I bought the extended warranty from them and had to be done there or pay $100 deductable if it's worked on anywhere else, I would have taken it somewhere else. After all, I live almost an hour away from Jay Hodge but live just 2 miles from another Chevy dealership. I guess, by the time it takes to drive all the way to Muskogee and have to wait 7 hours for a job that suppose to take 0.8 hour, I would have been money ahead by paying another dealership the $100 deductable to do the job and be back on the road in less than an hour.

I HOPE after this I never have to use Jay Hodge Chevrolet again. The service department really stinks. My wife simply asked a question about the vehicle that was needing repaired with manufactured warranty and the advisor got sarcastic, hateful, and rude with her. We tried to report it to the service manager, who will not return our calls. You would think I would learn my lesson the first time when they made a mistake on another vehicle of mine guaranteed there won’t be a third time

They have your car for too long and it’s too expensive

Way too expensive to pay for labor and parts. I could only fix part of what was wrong with my car case the bill was already almost 1,800.and I took a week to find out what was wrong when I told them exactly what the issue was.

Caitlynn met me at the door and walked me through the entire process. Was quick and easy.

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I did not know there were so many negative reviews regarding this dealership even though the graph chart shows the line full for five stars. If you would look at the one star reviews. It seems that there are too many to count. The list seems endless. If I knew this I would not have taken my vehicle to this dealership. Took my vehicle in because the air condition would blow from the defrost or the floor vents or the vents randomly no matter where the air condition knob selector was set. If I set it to come out on ... Read More

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Google - Jul 24, 2026

I did not know there were so many negative reviews regarding this dealership even though the graph chart shows the line full for five stars. If you would look at the one star reviews. It seems that there are too many to count. The list seems endless. If I knew this I would not have taken my vehicle to this dealership. Took my vehicle in because the air condition would blow from the defrost or the floor vents or the vents randomly no matter where the air condition knob selector was set. If I set it to come out on the floor it would come out in the vent or if I set it to defrost it will come out on the floor and at times no matter what it's set on the air will come out of the vents whenever it felt like it. The service advisor told me the mechanic said I had no vacuum and they would have to check for l vacuum leaks or brittle hoses To replace or fix .But when I picked up the vehicle it was doing exactly the same thing. Even though I was told that some of the vacuum hoses were replaced or fix The mechanic was not thorough .The only location that was indicated on the work order was the vacuum lines behind the dog house around the engine that were given attention to. There are other vacuum lines underneath the battery tray and there is a one way check valve behind the air conditioning accumulator that can cause vacuum problems and leaks. They did not check neither the lines or cracks in vacuum ball reservoir underneath the battery tray. I paid over $700 and I have the same problem so I'm trying to wait to see Will they be able to fix it?

Sales staff is okay, but service staff makes mistakes to your car and then charges you to fix them .

I had dropped my truck off here due to a blown engine and turbo, and it took 2 months to get the truck back. 3 weeks later after picking it up, my turbo begins to make siren sounds. I get home and look underneath and notice that the intercooler hose had come detached from the turbo. Obviously this kind of thing shouldn't happen after they had the truck for two months and "fully" replaced everything (engine and turbo). So I drop the truck off again due to the siren noise and detached hose, just for them to tell me ... Read More

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Google - Jun 10, 2026

I had dropped my truck off here due to a blown engine and turbo, and it took 2 months to get the truck back. 3 weeks later after picking it up, my turbo begins to make siren sounds. I get home and look underneath and notice that the intercooler hose had come detached from the turbo. Obviously this kind of thing shouldn't happen after they had the truck for two months and "fully" replaced everything (engine and turbo). So I drop the truck off again due to the siren noise and detached hose, just for them to tell me exactly what is already known. And even though the service department is at fault for incorrectly installing part, they still want to charge me for it. I can say now that I regret taking my vehicle here, and I will not be held responsible for their faults. And if I had to throw a suggestion out, there should be better quality control and techs apparently need to triple check themselves. I would give zero stars if it was possible.

THE WORSE DELAERSHIP EVER and got me a new vehicle at Honda of muskogee

Did recalls which I’ll never get done again now car won’t start and their saying it not there fixes that done it

The employees degrade eachother, have fender bender and beg not to report it. Just to not help with the expenses, and tell them not to say anything! They also talk trash on customers that come in behind their back! They don't actually help anyone with their services and/or make them pay a fee when they don't actually have to. 10/10 wouldn't recommend!!

I have really bad experience with the manager and the mechanic shop. She was really rude to me. she was pissed off because she don’t wanna do my oil change and it was almost Time to close. I never recommend this place to anybody.

Every time I make an appointment for a certain day certain time I have to wait over an hour for my car to be done if not longer, depending on what it is scheduled for. If I have an appointment scheduled, I should be in and out before people who do not have an appointment scheduled. No excuse! Do better!

Had a 8:00 Appointment for Oil Change, took 2 hours to Complete.... while waiting looked at cars only to get a Rude Salesman. Definitely not the same atmosphere as a year ago.

I'd give zero stars if it was an option. The price gouging is ridiculous. I expect to pay a little more at a dealership (my fault for assuming they were certified in my vehicle), but to quote $1561 & 5.5 hours to change spark plugs and wires on a 2018 Tahoe, they are out of control. Paid $450 for the same job in under 2 hours at a local reliable shop. This is not the first time I've had issues with them, but it will be the last. I've been talked to like I couldn't possibly understand about cars, and have ... Read More

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Google - Oct 22, 2025

I'd give zero stars if it was an option. The price gouging is ridiculous. I expect to pay a little more at a dealership (my fault for assuming they were certified in my vehicle), but to quote $1561 & 5.5 hours to change spark plugs and wires on a 2018 Tahoe, they are out of control. Paid $450 for the same job in under 2 hours at a local reliable shop. This is not the first time I've had issues with them, but it will be the last. I've been talked to like I couldn't possibly understand about cars, and have been asked "well who told you, you needed brakes." As if a mere woman couldn't possibly know enough about operating a vehicle to know when it needs brakes. I took my car in for obvious transmission issues, was told it was the water pump & belts to the tune of $1200, picked the car up and wouldn't you know it, the transmission went out and it ended up getting a new transmission (thankfully, the warranty covered that)...there were other smaller incidents, but this last one sealed the deal for me. The one positive I could give for this dealership is they do offer a Veteran discount, and as a Veteran, it is much appreciated. Also, Gina in the Service department was also always lovely to work with. So, unless you like to be treated as an incompetent woman and desire to be ridiculously overcharged, I'd avoid this dealership for your maintenance needs.

Went for oil change, after complete the mechanic had left oil prints from his had on dash, arm rest and center console. Won’t be going back.

They didn't rotate tires, didn't reset service timer

Brought in a work truck that needed work on the exhaust system/ particular filter. We were told that the truck would be ready by the next day by noon or so. At noon the next day, we were informed that the shop still needed to order more parts so that it would likely be ready by noon the day after. The day after we called to check in and were told the truck likely wouldn’t be ready til the NEXT DAY. Well needless to say a few conversations were had but the truck was completed by 3pm. The truck ... Read More

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Google - Sep 29, 2025

Brought in a work truck that needed work on the exhaust system/ particular filter. We were told that the truck would be ready by the next day by noon or so. At noon the next day, we were informed that the shop still needed to order more parts so that it would likely be ready by noon the day after. The day after we called to check in and were told the truck likely wouldn’t be ready til the NEXT DAY. Well needless to say a few conversations were had but the truck was completed by 3pm. The truck was fixed but service was not great by any means and this shop seems ill prepared at best. The truck did not even get cleaned at all inside or out. I would highly recommend making a trip to any other Chevy dealership even if it’s a longer drive.

Won't use just on the premise of their attitude. Called about a sponsorship of a school (Fort Gibson) and instead of just saying something like "it's not in our budget" it was "no we don't sponsor that school". Good way to run off a whole town from buying from you. Not very good PR or management.

Service department tried to over sale my wife a bunch of service her car didn’t need. She wanted an oil change for upcoming road trip and they told her she needed to get her year old car aligned and have the injectors cleaned, along with a brake flush for $650. All she needed was an oil change. This is the reason people don’t trust dealerships. Thanks for the substandard service guys! Do better

I will NEVER take my vehicle to Jay Hodge Chevrolet of Muskogee again. They took parts off my truck and said they where missing, when I know for a fact the t case shifter rod was in my truck. I had put a zip tie on one end of it. I could shift my truck into 4 wheel drive, but it wasn't kicking into 4wd. I am very unhappy with them. They also got my coverage to NOT cover the visit,because of there actions...

Bought 2 new truck 1 in 2023 1 in 2024 and a used car this year all I will say is don't make my mistake

Mr Tollett was very enjoyable to work with and kept me updated on the service my vehicle needed. He also gave me a list of other services my truck may need in the future. If I bring my truck back to get serviced I would like to have Wesley handle it.

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Would not recommend purchasing from. I traded in my older car with high miles to get into something newer, even had to downsize to get something in our budget. That was hard in itself with 3 kids in car seats. Then on the drive home 2 different lights came on and the cruise control didn't work. At this point was very disappointed, this car was a 2023 with very low miles. They did take it to get it looked at, but had to call to get updates, so I was frustrated and had asked about getting into something different. At one point ... Read More

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Google - May 8, 2025

Would not recommend purchasing from. I traded in my older car with high miles to get into something newer, even had to downsize to get something in our budget. That was hard in itself with 3 kids in car seats. Then on the drive home 2 different lights came on and the cruise control didn't work. At this point was very disappointed, this car was a 2023 with very low miles. They did take it to get it looked at, but had to call to get updates, so I was frustrated and had asked about getting into something different. At one point we were told they could put us in another vehicle then later I was told by the sales manager his hands were tied, and I was stuck in the car we purchase and hadn't even got to drive besides for couple days. Then we still haven't received any updates on the car, was told it would be done Wednesday and here we are a week and a half and still no updates or the car we purchased. I have dealt with many dealerships and worked at one, and this has been the worst experience ever.

Kelley was fantastic in answering all my questions and concerns always in a polite manner and care. She was always quick on getting my questions answered about how the procedure of selling my car was going to be. She made it to where I knew I wanted to use this dealership in selling my car. Kody was the one that worked with me at the dealership with all the paperwork and such when I brought my car in. In fact he was at the door and walked outside as soon as I pulled in. He is one of the kindest ... Read More

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DealerRater - Apr 26, 2025

Kelley was fantastic in answering all my questions and concerns always in a polite manner and care. She was always quick on getting my questions answered about how the procedure of selling my car was going to be. She made it to where I knew I wanted to use this dealership in selling my car. Kody was the one that worked with me at the dealership with all the paperwork and such when I brought my car in. In fact he was at the door and walked outside as soon as I pulled in. He is one of the kindest and most understanding gentleman you will ever meet. Jay Hodge Chevrolet needs to know how lucky they are to have 2 fantastic employees and they both need to be recognized for their hard work and dedication.

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The after sale service is not good

Update the BCM and ECM on my truck. Didn't change any parts and it cost $500. Truck acted up and same problem after driven another 200 miles and needed towed again.

It was terrible. I brought my Cadillac Escalade in two different occasions for my brakes & wheels squeaking. I received a call from your service department informing me that my vehicle was prepared & was charged over $300. My vehicle was not repaired. I brought it back for the same repairs & the mechanic still could not repair my vehicle.

Buyer Beware! They jacked up price from verbal to written agreement by over $1000.00, then we did not catch it until we got home then they dodged us for a 1 1/2 weeks leaving messages, we put the the down payment on a credit card. So the credit card credited our account. Tiffany even lied and said the check was in the mail when I finally got the finance department answered my call after calling 10 times till they talked me on the phone. Tiffany said she mailed a check yesterday, my credit card put $1000.00 on my account so I was going to mail ... Read More

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Google - Feb 21, 2025

Buyer Beware! They jacked up price from verbal to written agreement by over $1000.00, then we did not catch it until we got home then they dodged us for a 1 1/2 weeks leaving messages, we put the the down payment on a credit card. So the credit card credited our account. Tiffany even lied and said the check was in the mail when I finally got the finance department answered my call after calling 10 times till they talked me on the phone. Tiffany said she mailed a check yesterday, my credit card put $1000.00 on my account so I was going to mail check but no check ever came.

Went to Jay Hodge Chevrolet of Muskogee for routine maintenance today, oil change and tire rotation. They failed to secure our tire before releasing it to us, causing damage to the rim. Luckily we only went down the road to chili’s, otherwise we could have been in an accident. Don’t take your vehicle to them, it was pure negligence that could have resulted in injuring us or others, if our tire came off at high speeds.

The dealers here will tell you whatever you want to hear to make the sale. They will then be less than helpful if you have any sort of questions or concerns after the sale. Do not waste your time here and go somewhere that will actually respect you.

Matt and John were Great guys to work with . Very knowledgeable and helpful in every way . I would recommend them to anyone looking to buy a vehicle. Appreciate there service.

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Would give zero stars if allowed purchased my brand new truck in 2022 got talked into buying all the warranties and extended warranty’s for my truck including tires and dent and scratch protection a few months after purchasing the truck it was scratched in a parking lot took it in for repair for them to tell me it’s not covered than in February of 2023 I got a screw in my tire mind you I purchased the tire warranty and they told me the charge would be $10.00 even with the warranty than last week my ac stops working again they ... Read More

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Google - Nov 8, 2024

Would give zero stars if allowed purchased my brand new truck in 2022 got talked into buying all the warranties and extended warranty’s for my truck including tires and dent and scratch protection a few months after purchasing the truck it was scratched in a parking lot took it in for repair for them to tell me it’s not covered than in February of 2023 I got a screw in my tire mind you I purchased the tire warranty and they told me the charge would be $10.00 even with the warranty than last week my ac stops working again they say there’s moisture in the usb port and it’s gonna be another $180 to fix it so my rant is what are the extended and add on warranty’s for if nothing that happens to the vehicle is covered I don’t recommend this dealership to anyone absolutely awful customer service and experience

I set up a service appointment to get an oil change and tire rotation. My name, phone number and email were all verified when the appointment was set. I dropped off my vehicle 15 minutes prior to my appointment and verified my appointment. I then left for a hour and 15 minutes to get breakfast and walk around. When I returned, my vehicle had not been started because the service department didn't remember what needed to be done. Not once was I contacted and the service department didn't start until after I returned. I will not be returning... 6 months later: ... Read More

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Google - Oct 8, 2024

I set up a service appointment to get an oil change and tire rotation. My name, phone number and email were all verified when the appointment was set. I dropped off my vehicle 15 minutes prior to my appointment and verified my appointment. I then left for a hour and 15 minutes to get breakfast and walk around. When I returned, my vehicle had not been started because the service department didn't remember what needed to be done. Not once was I contacted and the service department didn't start until after I returned. I will not be returning... 6 months later: I still receive bimonthly calls (even after asking to be removed from their call list). I live in NC, nowhere remotely near this dealership (just needed a travel oil change). Their worthless evening call-out positions just hang up on you when trying to be removed. 7 months later and this dealership will not stop calling...

They got me right in and my car fixed within a reasonable time frame. Wesley is always a joy to work with! He kept me informed and let me know right away what was wrong and how much it would cost to fix.

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"Special Financing" is false advertisement and work with credit is false too.

Very happy with my service @ Jay Hodge Chevrolet. Very fast and very good. Always do a great job for me thanks, Mac Keeling

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Bought a Kia Sorento from location. Was told nothing wrong with it and looked good on test drive. As soon as I got home almost a hour and a half away things starting messing up on the car and I have had this thing in the shop feels like more then I have had to drive it. Once one thing is fixed another breaks. We all know dealerships are about making money but they were not honest at all..... mechanics even said alot of the stuff was masked to look good and ride good at first. I'm my 40 years ... Read More

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Google - Aug 28, 2024

Bought a Kia Sorento from location. Was told nothing wrong with it and looked good on test drive. As soon as I got home almost a hour and a half away things starting messing up on the car and I have had this thing in the shop feels like more then I have had to drive it. Once one thing is fixed another breaks. We all know dealerships are about making money but they were not honest at all..... mechanics even said alot of the stuff was masked to look good and ride good at first. I'm my 40 years of life this is the worse dealing in buying a car I have ever had. Only way to make this right is taking car back and replacing with another. Won't happen though

Sales was ok but getting the runaround on service but I get it my buying vehicles at dealerships are over

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I personally wouldn't do business with them. I was going to trade in my car for one of theirs, already had approved financing and a date to come trade vehicles. Come to find out the vehicle was sold and they never removed the listing. I feel like the sales lady should have checked before taking my information. Not the end of the world, even though I took the loss on my credit score. The sales lady then stopped responding a couple days later when in search of a comparable vehicle for me. Definitely not the end of the world ... Read More

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Google - Apr 18, 2024

I personally wouldn't do business with them. I was going to trade in my car for one of theirs, already had approved financing and a date to come trade vehicles. Come to find out the vehicle was sold and they never removed the listing. I feel like the sales lady should have checked before taking my information. Not the end of the world, even though I took the loss on my credit score. The sales lady then stopped responding a couple days later when in search of a comparable vehicle for me. Definitely not the end of the world scenario, but most definitely have them do some work before taking information and making deals.

Excellent customer service! Michael Yadon was so friendly and helpful. Answered every question we could come up with.

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